BioRev Inc. ("the Company") recognizes the proper protection of customers' personal information in the products and services it provides ("the Service") as an important responsibility, and establishes the following provisions.

1. Personal Information Collected

The Company may collect the following information.

• Name, email address, phone number
• Address, shipping information
• Payment information (credit card information is not retained by the Company and is managed by the payment processor)
• Login information, account information
• Check-in data (physical condition, lifestyle habits, input information)
• Test data (medical/health-related data voluntarily submitted by users)
• Usage history, access logs, device information
• Information collected through Cookies and similar technologies

2. Purpose of Use

The Company uses the personal information collected for the following purposes.

• Sales, shipping, payment, and customer support of products
• Member registration, login authentication, and service provision
• Operation of check-in features, point grants, and referral programs
• Refund applications and confirmation of test data
• Service improvement, analysis, and quality enhancement
• Prevention of unauthorized use and security measures
• Notification of important announcements
• Information on new services and campaigns

3. Provision to Third Parties

The Company will not provide personal information to third parties except in the following cases.

• When the individual has given consent
• When required by law
• When necessary to protect human life, body, or property
• When providing to business contractors (delivery companies, payment processors, etc.)

4. Use of External Services

The Company may use the following external services.

• Payment services (e.g., Stripe)
• Access analysis tools
• Cloud servers

Accordingly, information may be transferred overseas to the extent necessary.

5. Safety Management Measures

To prevent leakage, loss, falsification, and unauthorized access to personal information, the Company takes the following measures.

• Access control
• Encrypted communication (SSL)
• Establishment of management systems
• Employee training

6. Retention Period of Personal Information

Personal information is retained for the period necessary to achieve the purpose of use, and is then appropriately deleted or anonymized.

7. Use of Cookies, etc.

The Company uses Cookies, etc. to improve convenience and analyze usage.
Users can disable Cookies through their browser settings.

8. Disclosure, Correction, Deletion, etc.

Users may request the following regarding their own personal information.

• Disclosure
• Correction
• Deletion
• Suspension of use

9. Use by Minors

Minors shall use the Service only with the consent of their guardians.

10. Compliance with Laws

The Company complies with the Personal Information Protection Act and related laws.

11. Changes to the Policy

This policy may be changed as necessary.

12. Contact

BioRev Inc.
Email: info@biorev.jp